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For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

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Change Management Flow Chart

Below is a link to a flowchart, in Word format, which outlines the stages of a change management process.

It was kindly donated to the community by Ed Wadey of The PCMS Group Plc.

Chance Management Flowchart

Copyright © by The Itil Community Forum All Right Reserved.

Published on: 2007-04-19 (23754 reads)

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