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  Topic: CI names

Replies: 1
Views: 398

PostForum: Configuration Management   Posted: Tue Jan 30, 2018 7:50 pm   Subject: CI names
Hi Guys,

In our organisation we use the serial # of a piece of equipment as the CI name which seems a little counterintuitive to me.

I would think that the CI name should be some thing that id ...
  Topic: How to handle incidents for user PCs

Replies: 2
Views: 303

PostForum: ITIL Discussion   Posted: Tue Jan 30, 2018 7:43 pm   Subject: How to handle incidents for user PCs
Thanks for the reply I sort of intuitively knew something wasn't right.

I'll set to work attempting to resolve it.
  Topic: error

Replies: 2
Views: 380

PostForum: Miscellaneous   Posted: Wed Jan 24, 2018 7:36 pm   Subject: error
Is anyone else getting this error ?:

phpBB : Critical Error

Error clearing sessions table


SQL Error : 126 Incorrect key file for table './itilcomm_itilcomm/nuke_bbsessions.MYI' ...
  Topic: How to handle incidents for user PCs

Replies: 2
Views: 303

PostForum: ITIL Discussion   Posted: Wed Jan 24, 2018 6:50 pm   Subject: How to handle incidents for user PCs
Hi Guys.

I'm struggling with a concept and am hoping for some assistance.

When you have a large fleet say hundreds or thousands of end user devices with high volumes of incidents to manage w ...
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