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  Topic: Change Request window exceeded

Replies: 0
Views: 604

PostForum: Change Management   Posted: Wed Nov 22, 2017 9:40 pm   Subject: Change Request window exceeded
Hi All,

My change manager said when change exceeds change windows then I need to raise incident !!. Change request will go into query status as per ITIL. Is this true? , I am finding hard to find t ...
  Topic: New SDM question

Replies: 2
Views: 1700

PostForum: ITIL Service Delivery   Posted: Sun Jul 09, 2017 12:28 am   Subject: New SDM question
Hi All,

I have been promoted to new role SDM , I am getting my ITIL service operation soon Smile...

My Question is in relation to my internal team.

My desk side support (one person) as ways say ...
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