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Author Message
  Topic: Problem Management & Risk
snertos999

Replies: 2
Views: 3063

PostForum: ITIL Discussion   Posted: Thu Aug 10, 2017 8:24 pm   Subject: Problem Management & Risk
Thanks for the advice John.
Yes we do follow ITIL and are an accredited ISO 20000 organisation.
I am trying to mature the process, particularly the proactive side of Problem Management.
I see your ...
  Topic: Risks related to Problems (Advice & Guidance needed)
snertos999

Replies: 3
Views: 1848

PostForum: Problem Management   Posted: Thu Aug 10, 2017 8:16 pm   Subject: Risks related to Problems (Advice & Guidance needed)
I could see this sub forum was dead hence me posting it on the main board.
Apologies.
  Topic: Problem Management & Risk
snertos999

Replies: 2
Views: 3063

PostForum: ITIL Discussion   Posted: Wed Aug 09, 2017 12:43 am   Subject: Problem Management & Risk
1st post, please be kind!
I working as the Problem policy lead for a large public sector organisation in Wales. (As well as other Service Management duties)
I am in the process of reviewing and upda ...
  Topic: Risks related to Problems (Advice & Guidance needed)
snertos999

Replies: 3
Views: 1848

PostForum: Problem Management   Posted: Mon Aug 07, 2017 7:45 pm   Subject: Risks related to Problems (Advice & Guidance needed)
1st post, please be kind!
I working as the Problem policy lead for a large public sector organisation in Wales. (As well as other Service Management duties)
I am in the process of reviewing and upda ...
 
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