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ITIL Discussion
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No new posts Difference between customer preferences and perceptions?
5 mbalmer 3944 Tue Dec 11, 2012 6:00 pm
MikkoH View latest post
No new posts Working as Process Manager
6 bluecat 3154 Tue Dec 11, 2012 5:55 pm
24sa View latest post
No new posts Confusing OLAs with SLAs
6 ouette 3725 Sun Dec 09, 2012 10:12 pm
24sa View latest post
No new posts Prince2 vs ITIL
13 pauline68 5235 Tue Dec 04, 2012 11:04 pm
pauline68 View latest post
No new posts Latest ITIL questions
6 edwardz 4135 Tue Nov 13, 2012 9:03 pm
UKVIKING View latest post
No new posts What kind of jobs can i do if got ITIL certified
1 edwardz 2819 Tue Nov 13, 2012 8:12 pm
UKVIKING View latest post
No new posts HW & SW Agreement Preparation
0 Applewine 2514 Sun Nov 11, 2012 3:20 am
Applewine View latest post
No new posts ITIL career path
1 metoo87 2797 Sat Nov 10, 2012 10:46 pm
UKVIKING View latest post
No new posts Is Change Management related to Release Management?
6 maximus 3884 Sat Nov 10, 2012 4:49 am
UKVIKING View latest post
No new posts A password is....
8 danatwork 4082 Sat Nov 10, 2012 3:23 am
KenLuo View latest post
No new posts [ Poll ] Which is better - class/self study to pass ITIL Foundation?
1 Kennedy 2436 Sat Nov 10, 2012 3:10 am
KenLuo View latest post
No new posts Freelance trainer
1 Pradeepkumar 2598 Wed Oct 31, 2012 6:31 am
UKVIKING View latest post
No new posts SSL Certification administration
0 TomC 2488 Tue Oct 30, 2012 11:05 pm
TomC View latest post
No new posts SKMS Structure
0 Manishjatwara 2538 Sat Oct 27, 2012 2:43 am
Manishjatwara View latest post
No new posts Relation among the ITIL phases of the Life cycle
3 Oscar 3184 Tue Oct 23, 2012 5:04 am
SharonSmith View latest post
No new posts What is demand management?
3 pauline68 3134 Sun Oct 14, 2012 4:23 am
SharonSmith View latest post
No new posts Triage Simulations for (Incident / Problem) ?
2 brandonx76 3579 Sat Oct 13, 2012 8:52 am
brandonx76 View latest post
No new posts ITIL or PRINCE2
3 Oscar 3560 Tue Oct 09, 2012 11:09 pm
Diarmid View latest post
No new posts CSI
1 Oscar 2590 Tue Oct 09, 2012 10:44 pm
Diarmid View latest post
No new posts Tips for setting up a new Problem & Availability role
1 fulhamn 2522 Mon Oct 08, 2012 10:39 pm
Diarmid View latest post
No new posts ITIL In a publishing Company
2 Oscar 2907 Fri Oct 05, 2012 12:49 am
UKVIKING View latest post
No new posts ITIL Training Provider
6 SharonSmith 3796 Fri Sep 28, 2012 8:18 pm
Diarmid View latest post
No new posts New to ITIL - two questions
1 mschlank 2776 Sat Sep 22, 2012 3:20 am
Diarmid View latest post
No new posts Change Model
1 SharonSmith 2650 Thu Sep 20, 2012 5:29 pm
UKVIKING View latest post
No new posts Can a Service have variable parameters?
1 rickstevens 2423 Mon Sep 17, 2012 4:39 pm
Diarmid View latest post
No new posts Real world small environment implementation example
2 crock 2803 Thu Sep 06, 2012 5:05 am
Diarmid View latest post
No new posts ITIL Lifecycle Threshold for different Maturity Levels
3 itilspoc 2983 Mon Sep 03, 2012 4:35 am
UKVIKING View latest post
No new posts Source Code Control
11 mdibatti 6827 Wed Aug 29, 2012 3:52 pm
Diarmid View latest post
No new posts Difference between service request and Incident
5 prathap_buna 5032 Mon Aug 13, 2012 8:28 am
TimNeal View latest post
No new posts Problem or Incident
5 Rut 3556 Sat Aug 11, 2012 6:15 am
rickstevens View latest post
No new posts Local Admin Rights Policy Good/Best practices
1 FRVHF 2814 Fri Jul 27, 2012 7:39 pm
Diarmid View latest post
No new posts difference between change mgmt & release mgmt
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18 Kathy 16006 Thu Jul 26, 2012 5:45 pm
rebelskam View latest post
No new posts Process Gap Analysis through ITIL
6 swashbuckler 4135 Fri Jul 20, 2012 7:30 pm
Diarmid View latest post
No new posts Release and Release unit
2 keniche 2815 Thu Jul 19, 2012 8:15 am
keniche View latest post
No new posts Integration: ITSM and SDLC
3 ChasingSleep 2984 Tue Jul 17, 2012 12:32 am
ChasingSleep View latest post
No new posts IT Service Delivery Framework
1 Liverbird1976 1763 Mon Jul 16, 2012 7:51 pm
Diarmid View latest post
No new posts service V-model explanation
2 keniche 2346 Tue Jun 26, 2012 10:50 pm
UKIT View latest post
No new posts What materials do you use for your ITIL certification?
1 edwardz 1710 Thu Jun 14, 2012 10:38 pm
UKVIKING View latest post
No new posts ITIL or Cobit ?
4 Ayu 2942 Wed Jun 13, 2012 3:11 am
ITILadmin View latest post
No new posts Change management and release management
1 maricarbaluyut 1804 Thu Jun 07, 2012 7:26 pm
Diarmid View latest post
No new posts Incident Handling Issue
1 ikhwan5441 1540 Sat May 19, 2012 1:28 am
Diarmid View latest post
No new posts Metrics: Ratios for Incident to Problem
2 KimHinton 1685 Wed May 16, 2012 7:04 pm
Diarmid View latest post
No new posts ITIL Gap Analysis
1 sandeepseeram 1457 Tue May 15, 2012 6:05 pm
Diarmid View latest post
No new posts Help towards a sample exam question from previous paper SLA
0 jonny1990 1271 Mon May 07, 2012 6:57 pm
jonny1990 View latest post
No new posts Initiate Service Catalog Management
1 swashbuckler 1463 Fri Apr 27, 2012 8:48 pm
BorisBear View latest post
No new posts Different between change management and process management
2 funGogh 1522 Fri Apr 27, 2012 8:46 pm
BorisBear View latest post
No new posts ITIL book recommendations
2 LouisSavalli 1385 Tue Apr 24, 2012 3:49 am
UKVIKING View latest post
No new posts Problem Manager vs. Incident Manager
10 rjackson68 3121 Thu Mar 29, 2012 6:07 am
Diarmid View latest post
No new posts Who's Accountable for Long Service Delivery Times?
2 bubbisthedog 1268 Wed Mar 28, 2012 5:43 am
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No new posts Mission Statement - for Service Deliverry Management Team
6 raffa4321 2441 Wed Mar 28, 2012 4:59 am
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