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Implementing ITIL in a Organization of very Large Scale 3 24sa 1980 Wed Dec 12, 2012 1:36 amDiarmid
Pain Value Analysis: Where to Get Information??? 4 dagwood 3224 Tue Dec 11, 2012 8:04 pm24sa
Service Operation 5 SharonSmith 3364 Tue Dec 11, 2012 6:28 pm24sa
Configuration Management 4 Oscar 2543 Tue Dec 11, 2012 6:26 pm24sa
Difference between customer preferences and perceptions? 5 mbalmer 2909 Tue Dec 11, 2012 6:00 pmMikkoH
Working as Process Manager 6 bluecat 2258 Tue Dec 11, 2012 5:55 pm24sa
Confusing OLAs with SLAs 6 ouette 2607 Sun Dec 09, 2012 10:12 pm24sa
Prince2 vs ITIL 13 pauline68 3119 Tue Dec 04, 2012 11:04 pmpauline68
Latest ITIL questions 6 edwardz 3104 Tue Nov 13, 2012 9:03 pmUKVIKING
What kind of jobs can i do if got ITIL certified 1 edwardz 2208 Tue Nov 13, 2012 8:12 pmUKVIKING
HW & SW Agreement Preparation 0 Applewine 2058 Sun Nov 11, 2012 3:20 amApplewine
ITIL career path 1 metoo87 2163 Sat Nov 10, 2012 10:46 pmUKVIKING
Is Change Management related to Release Management? 6 maximus 2872 Sat Nov 10, 2012 4:49 amUKVIKING
A password is.... 8 danatwork 3047 Sat Nov 10, 2012 3:23 amKenLuo
[ Poll ] Which is better - class/self study to pass ITIL Foundation? 1 Kennedy 2045 Sat Nov 10, 2012 3:10 amKenLuo
Freelance trainer 1 Pradeepkumar 2188 Wed Oct 31, 2012 6:31 amUKVIKING
SSL Certification administration 0 TomC 2056 Tue Oct 30, 2012 11:05 pmTomC
SKMS Structure 0 Manishjatwara 2076 Sat Oct 27, 2012 2:43 amManishjatwara
Relation among the ITIL phases of the Life cycle 3 Oscar 2577 Tue Oct 23, 2012 5:04 amSharonSmith
What is demand management? 3 pauline68 2465 Sun Oct 14, 2012 4:23 amSharonSmith
Triage Simulations for (Incident / Problem) ? 2 brandonx76 2368 Sat Oct 13, 2012 8:52 ambrandonx76
ITIL or PRINCE2 3 Oscar 2479 Tue Oct 09, 2012 11:09 pmDiarmid
CSI 1 Oscar 2186 Tue Oct 09, 2012 10:44 pmDiarmid
Tips for setting up a new Problem & Availability role 1 fulhamn 2138 Mon Oct 08, 2012 10:39 pmDiarmid
ITIL In a publishing Company 2 Oscar 2334 Fri Oct 05, 2012 12:49 amUKVIKING
ITIL Training Provider 6 SharonSmith 2969 Fri Sep 28, 2012 8:18 pmDiarmid
New to ITIL - two questions 1 mschlank 2351 Sat Sep 22, 2012 3:20 amDiarmid
Change Model 1 SharonSmith 2246 Thu Sep 20, 2012 5:29 pmUKVIKING
Can a Service have variable parameters? 1 rickstevens 2096 Mon Sep 17, 2012 4:39 pmDiarmid
Real world small environment implementation example 2 crock 2364 Thu Sep 06, 2012 5:05 amDiarmid
ITIL Lifecycle Threshold for different Maturity Levels 3 itilspoc 2404 Mon Sep 03, 2012 4:35 amUKVIKING
Source Code Control 11 mdibatti 4965 Wed Aug 29, 2012 3:52 pmDiarmid
Difference between service request and Incident 5 prathap_buna 3210 Mon Aug 13, 2012 8:28 amTimNeal
Problem or Incident 5 Rut 2711 Sat Aug 11, 2012 6:15 amrickstevens
Local Admin Rights Policy Good/Best practices 1 FRVHF 2243 Fri Jul 27, 2012 7:39 pmDiarmid
difference between change mgmt & release mgmt 1 , 2 ] 18 Kathy 12456 Thu Jul 26, 2012 5:45 pmrebelskam
Process Gap Analysis through ITIL 6 swashbuckler 2918 Fri Jul 20, 2012 7:30 pmDiarmid
Release and Release unit 2 keniche 2176 Thu Jul 19, 2012 8:15 amkeniche
Integration: ITSM and SDLC 3 ChasingSleep 2153 Tue Jul 17, 2012 12:32 amChasingSleep
IT Service Delivery Framework 1 Liverbird1976 1363 Mon Jul 16, 2012 7:51 pmDiarmid
service V-model explanation 2 keniche 1716 Tue Jun 26, 2012 10:50 pmUKIT
What materials do you use for your ITIL certification? 1 edwardz 1305 Thu Jun 14, 2012 10:38 pmUKVIKING
ITIL or Cobit ? 4 Ayu 2222 Wed Jun 13, 2012 3:11 amITILadmin
Change management and release management 1 maricarbaluyut 1328 Thu Jun 07, 2012 7:26 pmDiarmid
Incident Handling Issue 1 ikhwan5441 1181 Sat May 19, 2012 1:28 amDiarmid
Metrics: Ratios for Incident to Problem 2 KimHinton 1147 Wed May 16, 2012 7:04 pmDiarmid
ITIL Gap Analysis 1 sandeepseeram 1050 Tue May 15, 2012 6:05 pmDiarmid
Help towards a sample exam question from previous paper SLA 0 jonny1990 907 Mon May 07, 2012 6:57 pmjonny1990
Initiate Service Catalog Management 1 swashbuckler 1034 Fri Apr 27, 2012 8:48 pmBorisBear
Different between change management and process management 2 funGogh 1028 Fri Apr 27, 2012 8:46 pmBorisBear
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