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ITIL Discussion
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No new posts ISO 20000:2011 certification
5 devaraju 2790 Sat Apr 19, 2014 12:48 am
UKVIKING View latest post
No new posts Catalog service for companies providing cloud services
3 soukaina 2536 Mon Mar 31, 2014 5:24 am
UKVIKING View latest post
No new posts Why i do ITIL
4 ameer 4028 Tue Mar 25, 2014 8:42 am
stonesfan View latest post
No new posts % of Incidents by Priority
1 DustinW07 2616 Mon Mar 03, 2014 9:50 pm
UKVIKING View latest post
No new posts should I create a change ticket after received incident for
2 llelloo 2886 Wed Feb 26, 2014 2:27 pm
MadhavaVermaDantuluri View latest post
No new posts Reliability
1 Joshua 2660 Sat Feb 22, 2014 11:51 am
MadhavaVermaDantuluri View latest post
No new posts ITIL Continual Service Improvement
4 GOC 14030 Fri Feb 21, 2014 4:18 am
UKVIKING View latest post
No new posts ITIL and COBIT 5 relationships
1 stuarts 3024 Thu Feb 13, 2014 5:18 pm
UKVIKING View latest post
No new posts Difference between ITIL V3 syllabus and ITIL 2011 syllabus?
8 Peter_78 17504 Mon Feb 10, 2014 7:58 pm
Soumya View latest post
No new posts Using ITIL Service Strategy to support business outcomes
1 itsmtek 2997 Wed Jan 29, 2014 8:36 pm
UKVIKING View latest post
No new posts Release Unit or Release Package?
1 spinningnut 2904 Tue Jan 28, 2014 5:08 pm
UKVIKING View latest post
No new posts systems in service design
0 hassan 3059 Sat Jan 11, 2014 11:20 pm
hassan View latest post
No new posts Need feedback on a statement for Service Continuity
0 Uniken 3057 Thu Jan 09, 2014 6:02 pm
Uniken View latest post
No new posts Where to start?
1 mcgil 3247 Mon Jan 06, 2014 3:25 am
UKVIKING View latest post
No new posts Comparision between ITIL v3, ISO/IEC 20000 and Cobit 5
1 Islam 3248 Fri Dec 27, 2013 12:41 am
UKVIKING View latest post
No new posts What is a service in a K-12 school?
0 bmackenty 3231 Thu Dec 19, 2013 9:08 pm
bmackenty View latest post
No new posts ITIL category
1 cb122 5648 Sat Dec 07, 2013 12:44 am
prasunc View latest post
No new posts Samples for the ITIL process?
6 fastman01 4584 Sat Dec 07, 2013 12:12 am
prasunc View latest post
No new posts ITIL Demand Management
1 hdvaneldik 5602 Fri Dec 06, 2013 1:37 am
prasunc View latest post
No new posts Just certified and told to develop a ITIL Framework!!
2 mills78 3887 Fri Dec 06, 2013 1:14 am
prasunc View latest post
No new posts Is this fair?
[ Goto pageGoto page: 1, 2 ]
21 Tiddles 13334 Wed Oct 23, 2013 4:01 pm
UKVIKING View latest post
No new posts CSI Register
7 GOC 7755 Tue Oct 15, 2013 12:40 am
UKVIKING View latest post
No new posts Service restored then new issue discovered - same ticket?
1 TLT 6423 Thu Sep 12, 2013 9:27 am
hsantosh88 View latest post
No new posts Planned DOwntime - Change vs Incident
3 hsantosh88 6905 Wed Sep 11, 2013 3:59 pm
UKVIKING View latest post
No new posts What process does control the lifecycle of underlying CIs?
1 romano2000n 6402 Tue Sep 03, 2013 4:00 pm
UKVIKING View latest post
No new posts Major Incident Management / Incidnet management...??
2 prit 7337 Sat Aug 17, 2013 2:10 am
prit View latest post
No new posts Measuring and reporting SLAs
4 HealthServiceApps 13451 Thu Aug 08, 2013 1:41 am
Diarmid View latest post
No new posts Which ITIL process should be implemented first?
9 ghadiasci 16732 Thu Jul 04, 2013 9:37 pm
Nethra View latest post
No new posts ITIL Service Request or Incident: Account Lockouts
3 Volume123 12673 Mon Jul 01, 2013 2:43 pm
usg View latest post
No new posts Infrastructure KPIs
5 CunningClaire 15207 Thu Jun 20, 2013 1:04 am
UKVIKING View latest post
No new posts Emergency Release
0 BorisBear 10476 Mon Jun 17, 2013 11:31 pm
BorisBear View latest post
No new posts job scope with ITIL with no prior exp
2 sduggal 11763 Wed Jun 12, 2013 5:08 pm
UKVIKING View latest post
No new posts ITIL help request
1 whoami4546 11665 Wed May 08, 2013 3:49 pm
UKVIKING View latest post
No new posts ITIL Service Operation Exam
2 santuchetu 12495 Sun Apr 28, 2013 6:07 pm
UKVIKING View latest post
No new posts Raising separate ticket for each issue - same user same day
2 BharatGupta 12155 Thu Apr 11, 2013 5:36 pm
KenLuo View latest post
No new posts Security vulnerability
2 tolman101 11964 Thu Apr 11, 2013 5:34 pm
KenLuo View latest post
No new posts When does an 'Incident' become a 'Major Incident'?
1 NoEntry2k 11706 Fri Apr 05, 2013 9:26 pm
UKVIKING View latest post
No new posts Tracking "Problem" Cycle Times
2 DustinW07 11827 Fri Mar 29, 2013 4:16 am
DustinW07 View latest post
No new posts ITIL
10 Nosheen 15553 Thu Mar 28, 2013 3:00 pm
KenLuo View latest post
No new posts Service Validation and Testing--any tool recommendations?
2 ChicagolandSlater 11864 Thu Mar 28, 2013 2:47 pm
KenLuo View latest post
No new posts ticket categories definition
1 admssm 11777 Mon Mar 25, 2013 6:04 pm
Diarmid View latest post
No new posts user email about helpdesk
3 admssm 12391 Fri Mar 15, 2013 11:18 pm
KenLuo View latest post
No new posts Who reports performance against contractual service levels?
5 RonScot 13057 Thu Mar 14, 2013 12:53 am
Diarmid View latest post
No new posts Advice on how to handle this incident management scenarios
4 walli 12788 Thu Mar 14, 2013 12:42 am
Diarmid View latest post
No new posts Can Non Production Issues be treated as Incident in ITIL
5 shinaz 13263 Wed Mar 13, 2013 5:51 am
KenLuo View latest post
No new posts requestor role
5 admssm 12932 Wed Mar 13, 2013 5:42 am
KenLuo View latest post
No new posts Application catalogue
0 admssm 10594 Tue Mar 12, 2013 7:02 pm
admssm View latest post
No new posts Any ITIL V3 Certification Training Institute in Hyderabad?
0 sadiqsabu 10942 Sat Mar 09, 2013 10:36 pm
sadiqsabu View latest post
No new posts Operational Categories for IM
3 davis3792 11809 Fri Mar 08, 2013 8:48 pm
Diarmid View latest post
No new posts Do SLA 'Services' = Service Catalogue 'Services' (y/n)?
3 RonScot 11756 Fri Mar 08, 2013 8:43 pm
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