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ITIL Discussion
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No new posts Using ITIL Service Strategy to support business outcomes
1 itsmtek 2818 Wed Jan 29, 2014 8:36 pm
UKVIKING View latest post
No new posts Release Unit or Release Package?
1 spinningnut 2740 Tue Jan 28, 2014 5:08 pm
UKVIKING View latest post
No new posts project place in ITIL
0 hassan 2863 Sat Jan 11, 2014 11:22 pm
hassan View latest post
No new posts systems in service design
0 hassan 2896 Sat Jan 11, 2014 11:20 pm
hassan View latest post
No new posts Need feedback on a statement for Service Continuity
0 Uniken 2871 Thu Jan 09, 2014 6:02 pm
Uniken View latest post
No new posts Where to start?
1 mcgil 3094 Mon Jan 06, 2014 3:25 am
UKVIKING View latest post
No new posts Comparision between ITIL v3, ISO/IEC 20000 and Cobit 5
1 Islam 3128 Fri Dec 27, 2013 12:41 am
UKVIKING View latest post
No new posts What is a service in a K-12 school?
0 bmackenty 3058 Thu Dec 19, 2013 9:08 pm
bmackenty View latest post
No new posts ITIL category
1 cb122 5518 Sat Dec 07, 2013 12:44 am
prasunc View latest post
No new posts Samples for the ITIL process?
6 fastman01 4334 Sat Dec 07, 2013 12:12 am
prasunc View latest post
No new posts ITIL Demand Management
1 hdvaneldik 5466 Fri Dec 06, 2013 1:37 am
prasunc View latest post
No new posts Just certified and told to develop a ITIL Framework!!
2 mills78 3731 Fri Dec 06, 2013 1:14 am
prasunc View latest post
No new posts Is this fair?
[ Goto pageGoto page: 1, 2 ]
21 Tiddles 12515 Wed Oct 23, 2013 4:01 pm
UKVIKING View latest post
No new posts CSI Register
7 GOC 6966 Tue Oct 15, 2013 12:40 am
UKVIKING View latest post
No new posts Service restored then new issue discovered - same ticket?
1 TLT 6279 Thu Sep 12, 2013 9:27 am
hsantosh88 View latest post
No new posts Planned DOwntime - Change vs Incident
3 hsantosh88 6724 Wed Sep 11, 2013 3:59 pm
UKVIKING View latest post
No new posts What process does control the lifecycle of underlying CIs?
1 romano2000n 6304 Tue Sep 03, 2013 4:00 pm
UKVIKING View latest post
No new posts Major Incident Management / Incidnet management...??
2 prit 7207 Sat Aug 17, 2013 2:10 am
prit View latest post
No new posts Measuring and reporting SLAs
4 HealthServiceApps 13248 Thu Aug 08, 2013 1:41 am
Diarmid View latest post
No new posts Which ITIL process should be implemented first?
9 ghadiasci 16359 Thu Jul 04, 2013 9:37 pm
Nethra View latest post
No new posts ITIL Service Request or Incident: Account Lockouts
3 Volume123 12248 Mon Jul 01, 2013 2:43 pm
usg View latest post
No new posts Infrastructure KPIs
5 CunningClaire 14902 Thu Jun 20, 2013 1:04 am
UKVIKING View latest post
No new posts Emergency Release
0 BorisBear 10395 Mon Jun 17, 2013 11:31 pm
BorisBear View latest post
No new posts job scope with ITIL with no prior exp
2 sduggal 11630 Wed Jun 12, 2013 5:08 pm
UKVIKING View latest post
No new posts ITIL help request
1 whoami4546 11573 Wed May 08, 2013 3:49 pm
UKVIKING View latest post
No new posts ITIL Service Operation Exam
2 santuchetu 12356 Sun Apr 28, 2013 6:07 pm
UKVIKING View latest post
No new posts Raising separate ticket for each issue - same user same day
2 BharatGupta 11993 Thu Apr 11, 2013 5:36 pm
KenLuo View latest post
No new posts Security vulnerability
2 tolman101 11829 Thu Apr 11, 2013 5:34 pm
KenLuo View latest post
No new posts When does an 'Incident' become a 'Major Incident'?
1 NoEntry2k 11558 Fri Apr 05, 2013 9:26 pm
UKVIKING View latest post
No new posts Tracking "Problem" Cycle Times
2 DustinW07 11665 Fri Mar 29, 2013 4:16 am
DustinW07 View latest post
No new posts ITIL
10 Nosheen 15260 Thu Mar 28, 2013 3:00 pm
KenLuo View latest post
No new posts Service Validation and Testing--any tool recommendations?
2 ChicagolandSlater 11721 Thu Mar 28, 2013 2:47 pm
KenLuo View latest post
No new posts ticket categories definition
1 admssm 11624 Mon Mar 25, 2013 6:04 pm
Diarmid View latest post
No new posts user email about helpdesk
3 admssm 12202 Fri Mar 15, 2013 11:18 pm
KenLuo View latest post
No new posts Who reports performance against contractual service levels?
5 RonScot 12856 Thu Mar 14, 2013 12:53 am
Diarmid View latest post
No new posts Advice on how to handle this incident management scenarios
4 walli 12549 Thu Mar 14, 2013 12:42 am
Diarmid View latest post
No new posts Can Non Production Issues be treated as Incident in ITIL
5 shinaz 13014 Wed Mar 13, 2013 5:51 am
KenLuo View latest post
No new posts requestor role
5 admssm 12676 Wed Mar 13, 2013 5:42 am
KenLuo View latest post
No new posts Application catalogue
0 admssm 10487 Tue Mar 12, 2013 7:02 pm
admssm View latest post
No new posts Any ITIL V3 Certification Training Institute in Hyderabad?
0 sadiqsabu 10830 Sat Mar 09, 2013 10:36 pm
sadiqsabu View latest post
No new posts Operational Categories for IM
3 davis3792 11678 Fri Mar 08, 2013 8:48 pm
Diarmid View latest post
No new posts Do SLA 'Services' = Service Catalogue 'Services' (y/n)?
3 RonScot 11626 Fri Mar 08, 2013 8:43 pm
Diarmid View latest post
No new posts Edealeo LLC New And Innovative Daily Deals Website Launch In
0 michaelpressrelease 10561 Mon Mar 04, 2013 8:00 am
michaelpressrelease View latest post
No new posts Duration of ITIL courses
6 Kennedy 14716 Wed Feb 27, 2013 9:01 am
ItsAJ View latest post
No new posts Can a procedure have sub-procedures within it?
4 brentfraser 11802 Sat Feb 23, 2013 12:32 am
Diarmid View latest post
No new posts any itil/usability experts here?
1 itil_guy_2020 10699 Tue Feb 19, 2013 1:06 am
Diarmid View latest post
No new posts Case Study
5 Kennedy 12158 Fri Feb 15, 2013 7:55 pm
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No new posts Why 'ITIL' has 'Infrastructure' word in its name?
3 anishbapna 11766 Thu Feb 14, 2013 6:05 am
UKVIKING View latest post
No new posts How to obtain PDU's?
4 Priyank 11505 Thu Feb 14, 2013 12:56 am
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No new posts Streamline IM Process and Service Level Catelog
3 itilian123 11747 Sat Feb 02, 2013 5:09 am
KenLuo View latest post
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