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ITIL Discussion
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No new posts Availability calculation
6 Merick 7817 Wed Apr 25, 2007 4:23 am
Fabien View latest post
No new posts What materials can I use to study foundation service manage
2 midiman 2151 Wed Apr 18, 2007 6:14 pm
LizGallacher View latest post
No new posts ITIL Category - Full time equivalent split up..
7 vtmurugan 3730 Thu Apr 12, 2007 2:27 pm
vtmurugan View latest post
No new posts Service Management Organisation
7 tolman101 3161 Thu Apr 12, 2007 6:15 am
tolman101 View latest post
No new posts ITIL Maturity Assessment
3 Gianluca 4004 Fri Apr 06, 2007 9:55 am
itilimp View latest post
No new posts Help with numbers about service provision
0 rodrigoreboucas 1547 Thu Apr 05, 2007 4:16 am
rodrigoreboucas View latest post
No new posts ITIL Based work flow in the Organisation
8 fighter 3714 Wed Apr 04, 2007 6:33 pm
mahen View latest post
No new posts Where does the purchasing department goes?
6 bamsejon 2360 Tue Apr 03, 2007 1:09 am
bamsejon View latest post
No new posts Service Requests - Have ITIL and ISO got it right?
12 collism 4614 Mon Apr 02, 2007 11:21 pm
bamsejon View latest post
No new posts How many process person is enough?
3 itil2007 2462 Mon Apr 02, 2007 10:40 pm
bamsejon View latest post
No new posts CoBIT and ITIL: any experience implementing?
4 jpomales 2354 Wed Mar 28, 2007 9:28 pm
UKVIKING View latest post
No new posts Service Level MGT
3 Shanners 2395 Fri Mar 23, 2007 2:23 am
NicD View latest post
No new posts How will ITIL V3 effect the Managers exam courses?
5 Ormondo 2840 Tue Mar 20, 2007 7:25 am
itilimp View latest post
No new posts ITIL Presentation
7 chef 4036 Mon Mar 19, 2007 11:46 am
jamilforitil View latest post
No new posts Slow Service - can it be called Downtime?
8 ManP 4059 Mon Mar 19, 2007 10:07 am
GMuir View latest post
No new posts DSL
2 warrenjd01 2470 Thu Mar 15, 2007 10:53 pm
Guerino1 View latest post
No new posts Release Management: DSL
3 JohanCelis 2671 Sat Mar 10, 2007 9:30 am
Bally View latest post
No new posts ITIL Change /Release Management Templates
1 Steelmaker 1946 Wed Mar 07, 2007 4:30 pm
UKVIKING View latest post
No new posts Incident Management and Releases
9 SD 3502 Tue Mar 06, 2007 10:02 pm
UKVIKING View latest post
No new posts Start Service Level Management at the Service Desk
2 Fabien 1999 Fri Mar 02, 2007 1:02 am
bexley View latest post
No new posts ITIL (v2) Core books
2 Cekir 2230 Thu Mar 01, 2007 7:52 am
skeptic View latest post
No new posts Security Management Books "hands-on"
0 juergen 1618 Tue Feb 27, 2007 8:26 am
juergen View latest post
No new posts SLA development
6 Shanners 3308 Tue Feb 27, 2007 2:15 am
Shanners View latest post
No new posts security workflow template
0 juergen 1628 Mon Feb 26, 2007 11:19 pm
juergen View latest post
No new posts ITIL v3 Seminar at British Computer Society observations
10 UKVIKING 3982 Wed Feb 21, 2007 11:35 pm
UKVIKING View latest post
No new posts Downloadable onilne Service Delivery Book
4 vangaraj 3091 Wed Feb 21, 2007 5:50 am
skeptic View latest post
No new posts Charging Back for Services?
3 mhanson 2633 Tue Feb 20, 2007 6:36 pm
skeptic View latest post
No new posts Implement now or wait for ITIL V3
3 ManP 2623 Tue Feb 20, 2007 4:51 pm
raroa View latest post
No new posts CSF's for IM and PM
1 tolman101 2054 Tue Feb 20, 2007 11:34 am
raroa View latest post
No new posts ITIL Security Management
2 Vicstr 2627 Mon Feb 19, 2007 9:41 pm
DeepakHP View latest post
No new posts Change Ticket & Problem Ticket
1 TarunSachdeva 2226 Sun Feb 18, 2007 2:54 am
UKVIKING View latest post
No new posts Itil results
3 cooljay 2538 Sat Feb 17, 2007 10:17 am
itilimp View latest post
No new posts Assets versus Service Catalogue
0 Cekir 1772 Thu Feb 15, 2007 11:26 pm
Cekir View latest post
No new posts Incident Management Metrics
5 JohanCelis 3760 Wed Feb 07, 2007 12:27 am
JohanCelis View latest post
No new posts Request for Change
7 davetazz 5396 Fri Feb 02, 2007 8:21 pm
raroa View latest post
No new posts Scope of Change Management
7 bnetra 5355 Fri Feb 02, 2007 7:58 pm
raroa View latest post
No new posts ISO20000 and ISO17799, can we adopt both?
5 jacknson 3506 Wed Jan 31, 2007 11:01 pm
itsmer View latest post
No new posts ITIL database / squel
2 gurl 2220 Wed Jan 31, 2007 4:36 pm
gurl View latest post
No new posts how strict is ISO 20000?
1 itil2007 2278 Wed Jan 31, 2007 4:04 am
UKVIKING View latest post
No new posts Specific Question of what Management Level
3 tmack 2281 Tue Jan 23, 2007 6:18 am
UKVIKING View latest post
No new posts [ Poll ] How does ITIL affect the organisation?
1 Chrissy 2225 Wed Jan 17, 2007 10:37 pm
Yorkie View latest post
No new posts Performance and Workload Management
7 amacdos 3921 Wed Jan 17, 2007 7:36 am
Fabien View latest post
No new posts How to write ITIL-based policies?
4 bnetra 3861 Tue Jan 16, 2007 8:44 pm
bnetra View latest post
No new posts Service Managment Plan
2 itsmer 2767 Tue Jan 16, 2007 3:04 am
peppermint View latest post
No new posts Service Tiers
0 ascollins 2247 Mon Jan 15, 2007 3:22 pm
ascollins View latest post
No new posts Process inventory
10 toutencarton 5043 Thu Jan 11, 2007 9:46 pm
Guerino1 View latest post
No new posts Validating Metric Reports from Outsourcing Partner
4 Lesley 2830 Thu Jan 11, 2007 2:44 am
Yorkie View latest post
No new posts Am I Fit for ITIL Foundation Cert. or does it add value 2me?
9 myid100 11836 Fri Jan 05, 2007 6:16 pm
maxandre View latest post
No new posts Starting an ITSM program, the time factor
0 Fabien 2196 Wed Jan 03, 2007 2:18 am
Fabien View latest post
No new posts Release Management, Release Policy, & QA
1 Anne 3532 Sun Dec 31, 2006 12:12 pm
Guerino1 View latest post
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