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ITIL :: View topic - about itil + information security
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about itil + information security

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Joined: Feb 02, 2009
Posts: 2

PostPosted: Tue Feb 03, 2009 9:16 am    Post subject: about itil + information security Reply with quote

hi i am doing masters in information security system management.

i am totally new with itils
if any budy suggest me a reserch topic on itil because i have to do this reserch in 3 month and second think it should be related with security issues also(if possible).i also wants some case study so i justify my proffesor that there is a problems and i gone a go for solution.
anybodies suggestion appriciate.

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Senior Itiler

Joined: Mar 04, 2008
Posts: 1894
Location: Helensburgh

PostPosted: Tue Feb 03, 2009 9:37 am    Post subject: Reply with quote


unless you already have experience and knowledge of IT Service Management, I'm not sure that you could do anything useful on ITIL in three months.

Even then, I would not suggest topics without understanding your present grasp of the subject.

ITIL is a pragmatic subject, and, while it is undoubtedly possible to do useful academic analysis, it requires in-depth understanding just to get to the starting line.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Joined: Feb 02, 2009
Posts: 2

PostPosted: Thu Feb 05, 2009 6:43 am    Post subject: thanks to reply Reply with quote

ya you are right, can you suggest that i can search anything like itil+ information security or small or big business itil customer compliance about security prospect actually i need something is related with security in itil my other clasmate working on pgp,phisihing,cobit compliance,sql injection,patch behaviour so i am also looking something like customer or itil related person have problem with security i need some case study or compliance if you give me idea so i can search and work on it.

and thanks again to suggest me

thanking you,
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3607
Location: London, UK

PostPosted: Thu Feb 05, 2009 6:37 pm    Post subject: Reply with quote

If you are doing info sec, then ISO27001 is the standard

To be quite honest, ITIL does not really care about Info security per se

Each of the discipline in ITIL concentrates on a particular part in the lifecycle of IT Service management

the only ones that have an INTEREST (assumed care) about Info sec are

Service Desk
Incident Management
Change Management
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Senior Itiler

Joined: Feb 23, 2005
Posts: 458
Location: London

PostPosted: Thu Feb 05, 2009 7:11 pm    Post subject: Reply with quote

Sounds like the best thing to focus is on integrating ISO27001 into/along side ITIL processes.

Something like that might be doable, just remember to keep in mind that in the real world there are different factors impacting different size companies in different market sectors. So you can make a point of highlighting the InfoSec needs of financial services against lower threshold organisations. If you want to be really smart look at not-for-profit organisations, e.g. charities and how well they cope with InfoSec requirements (or not!).

Did I just say that out loud?

(Beige badge)
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Joined: Jan 26, 2009
Posts: 26

PostPosted: Thu Feb 05, 2009 9:02 pm    Post subject: Reply with quote

One option you might consider is how Information Security is becoming an increasingly important part of Supplier Management, i.e. ensuring that your own Information Security measures are not undermined by whatever you are relying on your suppliers for.
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