Difference between ITIL V3 syllabus and ITIL 2011 syllabus?

Peter_78 · Newbie Joined: Sep 21, 2012 Posts: 6

Hi,

What is the basic difference between ITIL V3 syllabus and ITIL 2011 syllabus?

UKVIKING · Posted: Thu Jan 17, 2013 4:57 pm Post subject:

Peter

The v3 syllabus is based on the initial version of ITIL after the re-organization from the previous version where the concentration was on Service Delivery and Service SUpport. The v3 of ITIL changed that model to reflect on how ISO 20000 worked

The 2011 syllabus is based on the updated and changed version of ITIL v3. The changes were a combination of correction of omissions and addd more details.
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

SharonSmith · Newbie Joined: Sep 19, 2012 Posts: 15

i have done my certification in 2011 so do i need to upgrade myself through an exam when the new certification comes up.i was told by my training provider itilstudy that the certification is for life

Diarmid · Posted: Sun Jan 20, 2013 9:13 am Post subject:

It would be mad to do it again for such trivial differences. The foundation course is e mere overview of ITIL. An introduction to the concepts from which more detailed work can begin.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

SharonSmith · Newbie Joined: Sep 19, 2012 Posts: 15

Had a quick question have the older certifications like v2 v1 have been phased out. My friend has one in v1. Someone please suggest

pauline68 · Posted: Wed Jan 23, 2013 6:17 pm Post subject:

The way i understand is that if a person is ITIL Foundation certified(be it v1 or v2 or v3), then he/she does not need to go for ITIL 2011 foundation again.

Yes, its true that v1 and v2 has already phased out. You will find ATOs who provide v3 and the better ones provide the latest 2011 version.
What I would suggest your friend is to go through some online Foundation v2011 papers and if interested can go ahead with Intermediate level.

I hope you have got your answer...

UKVIKING · Posted: Wed Jan 23, 2013 7:18 pm Post subject:

All

If you hold the v1 or v2 Foundation (I do), it is still valid

However, if you want to take the ITIL 2011 Intermediate courses / exams, you have to take the ITIL 2011 Foundation Exam

I hold the v2 Service manager;s certification - the Red Badge

I need to take the Foundation course in order to take the MALC exam and either CSI or SS in order to get the Expert

This is becasue the 2011 ITIL covers a lot more

If you check the OGC Best Practice Management site, it will explain this under the qualifications section
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter


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