Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
· Home
· Content
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account


The five ITIL books can be obtained directly from the publisher's website:

Or as downloadable PDFs: HERE

Current Membership

Latest: idahg16
New Today: 11
New Yesterday: 48
Overall: 234761

People Online:
Visitors: 70
Members: 0
Total: 70



Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement

How to set up
IT Change Management
Process Info-Graphic

NOTE: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Select Interface Language:

Please contact us via the feedback page to discuss advertising rates.

The Itil Community Forum: Forums

ITIL :: View topic - Incident Manager wanted......Slough
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Incident Manager wanted......Slough

Post new topic   Reply to topic    ITIL Forum Index -> ITIL Jobs
View previous topic :: View next topic  
Author Message

Joined: Apr 10, 2014
Posts: 1

PostPosted: Fri Apr 11, 2014 12:47 am    Post subject: Incident Manager wanted......Slough Reply with quote

ITIL certified Incident Manager is required by a Telco client to take responsibility for the management of network problems. You will cover known error, root cause and trend analysis and the eradication of all-underlying faults, manage the full lifecycle of network incidents including prioritisation, plus escalate, analyse and review faults.

Other responsibilities will include identifying the requirement for, and contributing to, major incident reviews, managing the known error and issue processes and internal escalation across all network platforms. Successful applicants will have demonstrable experience in Incident and Problem Management, be used to taking ownership of incidents, problems or requirements and following them through to resolution. You must have a good working knowledge of customer and fault management systems and be a strong team player with excellent communication skills. ITIL Foundation / Practitioner level accreditation or equivalent ITIL environment experience is essential. Please note this will be a in a shift based role on a 24/7 for which a 25% shift allowance will be paid.

Please get in touch with me if you would like to be considered. or 01604 604080
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Jobs All times are GMT + 10 Hours
Page 1 of 1

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003

Forums ©


Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.