The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Software Product Management
gillro Newbie Joined: Jun 13, 2014 Posts: 1
Posted: Sat Jun 14, 2014 12:56 am Post subject: Software Product Management
Is anyone aware of standards relating to Software Product Management similar to ITIL? Process/guides etc?
Thanks in advance
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3607 Location: London, UK
Posted: Sun Jun 15, 2014 10:59 pm Post subject:
The answer is IT Depends.
First off, what do you mean by Software Product management ?
if it is customised applications, then the is the Software Development Lifecycle and the various ways a products is developed, tested and delivered
If it is supporting or installing a developed application, then the ITIL processes apply
Incident for faults
Problem for developing solutions for bug fixes
Change, Release & Configuration for the deployment, testing etc of the solutions to eventually production
the other processes fit in there some where
If you are talking about managing vendor software, then Change, Release & Configuration is the process
Windows, AIX / Linux patches, upgrades
would go through CCR _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 59 Location: Hyderabad ,India
Posted: Sat Jun 06, 2015 7:32 pm Post subject:
Product Management is different than service Management .Product Management is more into Software Development .CSPO course might help
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.