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ITIL :: View topic - Transition Procedure Doc
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Transition Procedure Doc

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Joined: Aug 24, 2015
Posts: 1

PostPosted: Tue Aug 25, 2015 5:14 am    Post subject: Transition Procedure Doc Reply with quote

Does anyone know of or have an example of a service transition procedure document?

Thanks in advance!
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Senior Itiler

Joined: Jun 05, 2015
Posts: 59
Location: Hyderabad ,India

PostPosted: Thu Sep 10, 2015 10:01 pm    Post subject: Reply with quote


We cannot share an exact document for transtition planning as in such as each Organisation has their own limitations . create Excels/WordPads for each and every function below to begin with

Transition Plannnig Support :should contain Release policy ,Unique Identification Numbers ,Names ,Roles & Responsibilities ,Frequency ,Exit Criteria etc ..

Change Management: Request for Change ,Classify the Change ,Back Out Plans ,Service Availability ,Change Advisory Board ,who raised chnage ,reason for Change , Return Required ,Risks Involved ,Resources ,Test build etc ..

Service asset and Configuration Management , Have All Configurable Items at one Database ,Organisational CIs ,Internal CIs

Release and Deployment : Releases ,Type of Releases ,Release Methods ,Escalation Etc ,,..

Change Evaluation -- CAB Approvals ,Deviations ,Risk Profile ,Validations ,Recommnedations

Knolwedge Management -- Have all the Knowledge Aquired from the previous Experiences ,Create Known Error Data Base ,Kind of Skills for the Employees ,Access level for Employees Etc ..

Hope this Helps .. All the Best !!
Kranti Kiran Kumar Gedela

Project Manager - SAP

ITIL® Expert
Lean Six Sigma Black Belt ®
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