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The Itil Community Forum: Forums
ITIL :: View topic - Transition Procedure Doc
sovietsnyper24 Newbie Joined: Aug 24, 2015 Posts: 1
Posted: Tue Aug 25, 2015 5:14 am Post subject: Transition Procedure Doc
Does anyone know of or have an example of a service transition procedure document?
Thanks in advance!
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 59 Location: Hyderabad ,India
Posted: Thu Sep 10, 2015 10:01 pm Post subject:
We cannot share an exact document for transtition planning as in such as each Organisation has their own limitations . create Excels/WordPads for each and every function below to begin with
Transition Plannnig Support :should contain Release policy ,Unique Identification Numbers ,Names ,Roles & Responsibilities ,Frequency ,Exit Criteria etc ..
Change Management: Request for Change ,Classify the Change ,Back Out Plans ,Service Availability ,Change Advisory Board ,who raised chnage ,reason for Change , Return Required ,Risks Involved ,Resources ,Test build etc ..
Service asset and Configuration Management , Have All Configurable Items at one Database ,Organisational CIs ,Internal CIs
Release and Deployment : Releases ,Type of Releases ,Release Methods ,Escalation Etc ,,..
Change Evaluation -- CAB Approvals ,Deviations ,Risk Profile ,Validations ,Recommnedations
Knolwedge Management -- Have all the Knowledge Aquired from the previous Experiences ,Create Known Error Data Base ,Kind of Skills for the Employees ,Access level for Employees Etc ..
Hope this Helps .. All the Best !! _________________ Kranti Kiran Kumar Gedela
Project Manager - SAP
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