The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Service Desk Rota/Scheduling Software
psw007 Newbie Joined: May 25, 2016 Posts: 1
Posted: Wed May 25, 2016 8:16 pm Post subject: Service Desk Rota/Scheduling Software
I'm interested in what methods people use to rota/schedule staff shifts and tasks/roles..
Do you use an excel spreadsheet?
Does anyone use a paid cloud based software?
Any good recommendations out there?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3553 Location: London, UK
Posted: Thu May 26, 2016 4:56 am Post subject:
You can find what ever you want depending on what you pay for _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.