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The Itil Community Forum: Forums
ITIL :: View topic - Hot Swappable Hardware
Tpapado Newbie Joined: Aug 11, 2017 Posts: 1
Posted: Sat Aug 12, 2017 3:07 am Post subject: Hot Swappable Hardware
What are your opinions on the hot swapping of items like fans and hard drives into network devices like a Riverbed?
Some people in our environment believe this is a simple break/fix, where others believe that despite the low risk, this is a change in the environment and deserves at least a Standard Change.
How is this managed in your companies?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3603 Location: London, UK
Posted: Mon Aug 14, 2017 2:17 am Post subject:
both _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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