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ITIL :: View topic - CMDB - CI Data
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CMDB - CI Data

 
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vampirephenom
Newbie
Newbie


Joined: Jul 23, 2008
Posts: 17

PostPosted: Mon Mar 26, 2018 12:07 pm    Post subject: CMDB - CI Data Reply with quote

Hello,

I am looking for some guidance. Has anyone captured CI information against say, if it's an issue with SharePoint or intranet or Skype for Business or any other, how can the same be captured in the CMDB?

Let's say for SharePoint / Intranet, what attributes could be captured in the CMDB?

Please advise.

Thanks and regards,
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3595
Location: London, UK

PostPosted: Thu Mar 29, 2018 8:04 pm    Post subject: Reply with quote

VP

it is a bit complicated - depending on what information you capture - but from a purist DB record point of view here goes

Service CI
OS CI -if you track
SharePoint sw CI if you track

then the SP Service
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ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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