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The Itil Community Forum: Forums
ITIL :: View topic - Looking for remote support solution...
tom_alter Newbie Joined: Dec 05, 2007 Posts: 1
Posted: Thu Dec 06, 2007 1:44 pm Post subject: Looking for remote support solution...
I am looking for a web conferencing and remote support solution that would work on both PC and Mac. Actually I’m in need of a tool that can present my computer screen remotely. Does this solution exist? Please help.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3571 Location: London, UK
Posted: Thu Dec 06, 2007 6:51 pm Post subject:
And how does this relate to the forum's topic ITIL ?
SHould you not go to a more appropriate forum _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
dboylan Senior Itiler Joined: Jan 03, 2007 Posts: 189 Location: Redmond, WA
Posted: Thu Dec 06, 2007 11:15 pm Post subject:
Although this question is in no way related to ITIL, I believe that the product called Timbuktu by Netopia is what you are looking for.
babat78 Newbie Joined: Oct 19, 2012 Posts: 1
Posted: Fri Oct 19, 2012 9:39 pm Post subject:
What I suggest is to have on premise web conferencing and remote support appliance installed such as rhubcom.com. It works on both Windows and MAC computers.
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