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ITIL :: View topic - Problem management customer service
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Problem management customer service

 
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elbow
Itiler


Joined: Feb 14, 2011
Posts: 36

PostPosted: Wed Feb 05, 2014 7:09 am    Post subject: Problem management customer service Reply with quote

Hio guys

Looking to get feedback from internal customers as to what they think of our PM service to date.

looking to make it about a page, 8 questions-ish - Short and sweet

1. how do you rate Pm 0-10
2. what would you like us to stop/start/continue (comments box)
and so on with a mix of 1-10 and comment boxes
3. perhaps something around awareness of the function...

Just struggliing to think of the right questions which could provide useful feedback - Perhaps you guys have done something similar?
Any pointers greatly appreciated
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