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THE ITIL BOOKS

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ITIL :: View topic - Is this enough?
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Is this enough?

 
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7255carl
Newbie
Newbie


Joined: Jan 05, 2015
Posts: 1

PostPosted: Tue Jan 06, 2015 12:06 am    Post subject: Is this enough? Reply with quote

Hi Guys I am new to the forum, I have come from a Cisco networking background and my company now want me to cert in ITIL I have bought the ITIL V3 Sybex book by Liz Gallacher and was wondering if this will be enough to pass the exam or if not could you please let me know of anything else

many thanks

Carl Cool
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3581
Location: London, UK

PostPosted: Tue Jan 06, 2015 6:25 am    Post subject: Reply with quote

Buying the book is not enough

You need to read it
Study it
understand it

it being the concepts of ITIL

If you did network service support, you will identify with a lot

Read the book and study the section

Come back and ask intelligence questions for guidance
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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