Posted: Wed Feb 04, 2015 5:40 am Post subject: Best help/service desk platform?
I have evaluated many service/help desk platforms. my top option is freshdesk/service. However there is some limitations;
can't change or add ticket types
can't change/remove CI items or change the icon
is there a great alternative to Freshdesk/service, that has gone integration, price and ease of setting up. Also with the same good look and feel?
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