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ITIL :: View topic - Delete or deactivate obsolete configuration items?
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Delete or deactivate obsolete configuration items?

 
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rkfranca
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Joined: Mar 02, 2016
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PostPosted: Thu Mar 03, 2016 4:29 am    Post subject: Delete or deactivate obsolete configuration items? Reply with quote

A. to delete all unnecessary CIs
B. to deactivate all unnecessary CIs
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UKIT
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Joined: Sep 26, 2007
Posts: 46
Location: England

PostPosted: Mon May 09, 2016 11:32 pm    Post subject: Reply with quote

Your question could do with a little more information and assuming I have understood it correctly, I would personally identify configuration items that are no longer needed within your CMDB as “decommissioned”
The record should not be deleted as this is a way to keep account of all configuration items that have been decommissioned (as in not in use)
Ideally, you should have a Service Asset & Configuration Management policy to cover this.
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