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ITIL :: View topic - Change Management Values
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Change Management Values

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Joined: Jan 19, 2017
Posts: 1

PostPosted: Fri Jan 20, 2017 8:35 am    Post subject: Change Management Values Reply with quote

Can anybody tells me what they class as Change Management Values?

Could you say the values are People, Process and System?

Or help organisation to maintain stability in the production environment?
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3603
Location: London, UK

PostPosted: Sat Jan 21, 2017 6:47 pm    Post subject: Reply with quote

What do you mean by Change Management values ?
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Joined: Feb 14, 2007
Posts: 23
Location: Nova Scotia

PostPosted: Thu Mar 02, 2017 1:45 am    Post subject: Is this the droid you're looking for? Reply with quote

Here's what I use:

The objectives of the Change Management process are to:

o Ensure that changes are made with minimum disruption to the services IT has committed to its users.

o Support the efficient and prompt handling of all changes.
o Provide accurate and timely information about all changes.
o Ensure all changes are consistent with business and technical plans and strategies.
o Ensure that a consistent approach is used.
o Provide additional functionality and performance enhancements to systems while maintaining an acceptable level of user services.
o Reduce the ratio of changes that need to be backed out of the system due to inadequate preparation.
o Ensure that the required level of technical and management accountability is maintained for every change.
o Monitor the number, reason, type, and associated risk of the changes.
Sandy Spears
Change Manager

"Change Manager" - The person people love to hate!
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