The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
NOTE: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Setting up change management (incl eCAB)
upbeat Newbie Joined: Aug 29, 2017 Posts: 2
Posted: Tue Aug 29, 2017 10:20 pm Post subject: Setting up change management (incl eCAB)
Can someone share a proces diagram including emergency change? Could not find a basic and simple (though clear) picture of this.
Sandys Itiler Joined: Feb 14, 2007 Posts: 22 Location: Nova Scotia
Posted: Tue Oct 03, 2017 11:49 pm Post subject:
Identify need for change - Create/submit change - Change control review - Approval - Implementation - Post implementation review.
Up to you to decide how you want to handle Retro, Routine, Normal, Expedited and Emergency changes based on your needs.
Cabs scheduled as per your requirements above. _________________ Sandy Spears
"Change Manager" - The person people love to hate!
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.