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The Itil Community Forum: Forums
ITIL :: View topic - RFC and help desk
mojde Newbie Joined: Jul 10, 2017 Posts: 6
Posted: Wed Aug 02, 2017 3:02 pm Post subject: RFC and help desk
hi every body
I have a question about the relation of RFC and help desk. is the help desk SPOC (single point of contact) for RFC?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3607 Location: London, UK
Posted: Mon Aug 07, 2017 1:38 am Post subject:
Why do you aska and what is a RFC ? _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
sazeed Newbie Joined: Aug 16, 2017 Posts: 3
Posted: Wed Aug 16, 2017 3:43 pm Post subject:
RFC and SPOC both are different.
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