The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ģ ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Change window
Steven1980 Newbie Joined: Jan 30, 2018 Posts: 2
Posted: Tue Jan 30, 2018 10:05 pm Post subject: Change window
Hi all I am looking for some advise and to confirm my understanding is correct if you donít mind.
If you have a change window this covers implementation and rollback.
If there is an issue during the change window and a decision has to be made to roll back. The change.
Should this fall under an incident or am I right to say that the change window is to cover issue like this.
The above is with the exception that the rollback will not fall outside the change window.
Your assistance would be much appreciated
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.