Search found 2 matches

by AshokPandey
Wed Jul 15, 2015 3:20 am
Forum: Problem Management
Topic: RCA for Severity 5 Incident
Replies: 3
Views: 4507

Thanks Kranti

Hi Kranti,

Thanks for the input.

I was asking this as it was one of the incident and we never noticed any kind of trend.
But yes you are right, there is no harm in knowing the root cause.

Thanks
Ashok Pandey
by AshokPandey
Thu Jul 09, 2015 6:14 pm
Forum: Problem Management
Topic: RCA for Severity 5 Incident
Replies: 3
Views: 4507

RCA for Severity 5 Incident

Hi All,

I have come across this situation for the first time, where I am being asked to get the RCA done on a P5 incident.
Is it logical to a RCA on the lowest priority incident ?

Thanks