Ad blocker detected: Our website is made possible by displaying online advertisements to our visitors. Please consider supporting us by disabling your ad blocker on our website.
Search found 1 match
Search found 1 match • Page 1 of 1
- Fri Jul 08, 2016 2:40 pm
- Forum: ITIL Service Delivery
- Topic: Parent - Child SLA for Major Incidents
- Replies: 0
- Views: 3422
Hi all, your thoughts on the below scenario would help - When i child multiple Incidents to a Parent Incident which has a severity 1, what should be the severity of all the child Incidents will they all be Sev 1 or should they be at a lower severity ? For ex. I have a critical outage and the issue i...