Search found 2 matches

by soapmagic
Thu Feb 04, 2016 8:02 am
Forum: ITIL Jobs
Topic: Service delivery specialist
Replies: 1
Views: 5063

Will work with other IT managers to identify what they offer and what they consume Once we have identified everything will help build this into ServiceNow and work on Automation Be responsible for creating, measuring and reporting of SLO’s and SLA’s Be responsible for continuous service improvement
by soapmagic
Wed Feb 03, 2016 5:28 pm
Forum: ITIL Jobs
Topic: Service delivery specialist
Replies: 1
Views: 5063

Service delivery specialist

I have recently been tasked to fully create a service portfolio, who consumes what, and who offers what services that other MAY need. I have also been given approval to hire someone to be dedicated to this project. Problem is I don’t know what I’m looking for or how to describe it to a recruiter. If...