Search found 2 matches

by sonicsai
Thu Nov 16, 2017 8:19 am
Forum: ITIL Discussion
Topic: Managed service company for ISO20000
Replies: 3
Views: 4147

Our org wants ISO20000 so that they can win more business, also want to imporove our own processes.
by sonicsai
Mon Nov 13, 2017 6:48 am
Forum: ITIL Discussion
Topic: Managed service company for ISO20000
Replies: 3
Views: 4147

Managed service company for ISO20000

Our company is a managed service company. We manage IT services for our customers. We are looking to become ISO 20000 certified, but I am struggling to understand how we can do this when we have 5 different customers with 5 different service management systems in place. Has anyone done something lik...