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by p3kala
Sun Apr 15, 2018 2:36 am
Forum: ITIL Discussion
Topic: Business Communication for Outages
Replies: 1
Views: 2568

Business Communication for Outages

As Process Owner, I need to frame a process which makes sure that the business communication reaches outermost edges of the Organization of impacted community. Current mechanism is to send push communciations via tools like xmatters/alarm point which really does not give me the visibility of adoptio...