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by andreslozano159
Thu May 10, 2018 11:56 am
Forum: Problem Management
Topic: Software product, valid problem closure scenarios
Replies: 1
Views: 1861

Software product, valid problem closure scenarios

Hi everybody, I am part of a Problems Management team of a Software Product, looking for Best Practices documentation with valid options to close problems because sometimes our team provides the solutions or Hotfix to the customer and it could take long time for them to test it and approve to close....