Search found 3 matches

by itguy27
Thu Oct 25, 2018 8:36 am
Forum: ITIL Discussion
Topic: Button start ??
Replies: 2
Views: 1833

Re: Button start ??

Not sure what you are talking about with elves (?) but if you are seriously looking for a place to start check out some of the certification/ training posts or book recommendations viewtopic.php?f=3&t=3099

Good luck
by itguy27
Thu Oct 25, 2018 8:33 am
Forum: ITIL Discussion
Topic: Is a CR required when a Vulnerability scan is performed?
Replies: 2
Views: 1824

Re: Is a CR required when a Vulnerability scan is performed?

My rule of thumb is that a CR should happen anytime that you are trying to minimize disruptions to IT or business operations. If the VA could cause a disruption either through process or communication then I definitely would do it. It helps to standardize the procedure and get people thinking about ...
by itguy27
Sun Oct 21, 2018 1:26 pm
Forum: ITIL Certification
Topic: ITIL v4 Certification?
Replies: 3
Views: 2529

ITIL v4 Certification?

I've heard that the ITIL v4 is coming out in Q1 2019. Should I wait to complete the foundation certification until after it is released or should I go ahead and do it now? Is there any advantage to the new version?

Cheers,
Greg