Search found 2 matches

by thietbivesinhso1
Wed Apr 10, 2019 11:30 pm
Forum: Change Management
Topic: Service Request and IMAC compliance
Replies: 2
Views: 662

Service Request and IMAC compliance

Hi ITILers I reuest your guidance on complying IMAC as part of Service request when the service request needs to perform standard pre-approved changes to fullfil the service request. The challange I am facing is allignment of IMAC with the service request. My understanding is as a RFC lifecycle ends...
by thietbivesinhso1
Wed Apr 10, 2019 3:08 am
Forum: ITIL Discussion
Topic: ITIL Expert
Replies: 1
Views: 624

ITIL Expert

Evening all,
I completed my ITIL Foundation certification around two years ago and I think it's time for me to get pushing on ITIL Expert. I've heard that version 4 is on the way, is it worth me waiting or cracking on?