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by Eric CTN
Fri Apr 26, 2019 9:19 am
Forum: ITIL Discussion
Topic: Supporting Service vs. Enabling Service?
Replies: 2
Views: 1117

Supporting Service vs. Enabling Service?

Hi, Can someone explain me when I shall use "Supporting" and when I shall use "Enabling" when talking about a Service? To me they mean the same, just depends on the context. Ie, - I do understand "Supporting" concept when comparing with "External Customer facing" and "Internal Customer facing" servi...