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Search found 4 matches
Search found 4 matches • Page 1 of 1
Working on a similar project where the goal is to introduce better controls for changes in non-prod. The message is great "we want more control, but none of the bureaucracy". Ain't it great?
- Fri Nov 04, 2011 4:44 pm
- Forum: Change Management
- Topic: Change request tracking tool
- Replies: 0
- Views: 4052
Hi, We are putting a temporary quick and dirty solution in place to provide some controls for changes in non-prod environment. These will be in place for less than a year until permanent solution supported by an integrated ITSM tool is developed (don't ask why it's like that). I was wondering if som...
Hi folks, wondering if anybody can assist with description of what allocation of responsibilities would be in relation to compliance to an OLA between service integrator and service providers in a multisouring environment? The scenario is that parties have already entered into an OLA but what are re...