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by dlillico
Wed Aug 03, 2011 6:23 pm
Forum: ITIL Service Delivery
Topic: CSI - Methodologies and descriptions
Replies: 1
Views: 4470

CSI - Methodologies and descriptions

Hi

Does anybody have any insight into methodologies and descriptions on how to deliver CSI or how to stand this function up as a new service.

Looking to find descriptive text and processes to ramp up improvements in all ITIL process areas.