Search found 3 matches

by Aysha
Thu Nov 22, 2012 5:30 am
Forum: ITIL Jobs
Topic: Confused
Replies: 4
Views: 8303

Confused

i have been asked by my manager to decide whether i go with ITIL certification or system administrator, i have experience of 7 years on as support engineer and i took the ITIL V3 foundation course, but i am still confused whether to continue my current job in support and go to the next level as syst...
by Aysha
Wed Nov 21, 2012 11:46 pm
Forum: ITIL Service Delivery
Topic: Service Portfolio
Replies: 3
Views: 6463

Service portfolio

the service portfolio is for IT services for a Zoo, both support and application services. we want to start the ITIL framework in our organization and we decided to start with service portfolio first to be published later on our intranet site. i also wonder what would be the next step after doing th...
by Aysha
Wed Nov 21, 2012 2:51 am
Forum: ITIL Service Delivery
Topic: Service Portfolio
Replies: 3
Views: 6463

Service Portfolio

Dear,

i am in the process of starting a service portfolio, and i am too confuse on how to do so, i would like to do a project plan first and do a work list first.

any advice