Search found 2 matches

by StefanKlein
Mon Dec 03, 2012 2:46 am
Forum: Configuration Management
Topic: Services, SLA and IT-Infrastructure CIs
Replies: 4
Views: 8058

Thanks Diarmid. I think it is the only suitable solution.
by StefanKlein
Mon Nov 26, 2012 11:11 am
Forum: Configuration Management
Topic: Services, SLA and IT-Infrastructure CIs
Replies: 4
Views: 8058

Services, SLA and IT-Infrastructure CIs

Hello, I have the following situation. My company is delivering the same kind of service(e.g. server hosting) for several customers. I m not sure whether i should just create one service(one datarecord) in CMDB and link them with all servers and manage the control of the ownership via SLA. The secon...