Search found 129 matches

by jpgilles
Mon Aug 20, 2007 8:15 am
Forum: The ITIL Service Desk
Topic: Incident management initial support vs Investigation stage
Replies: 4
Views: 5299

by jpgilles
Tue Aug 14, 2007 10:09 am
Forum: The ITIL Service Desk
Topic: Changing Service Desk tools....
Replies: 8
Views: 7787

by jpgilles
Thu Aug 09, 2007 6:51 pm
Forum: Change Management
Topic: Is this a Change?
Replies: 4
Views: 5380

by jpgilles
Thu Aug 09, 2007 6:41 am
Forum: Related Topics
Topic: SLM- Is the network a service ?- ¿Es la red un servicio?
Replies: 3
Views: 5502

by jpgilles
Thu Aug 02, 2007 8:05 am
Forum: Change Management
Topic: Changes v's Releases
Replies: 3
Views: 4964

by jpgilles
Tue Jul 31, 2007 11:02 am
Forum: ITIL Discussion
Topic: IT security staff skills set (from ITIL perspective?)
Replies: 2
Views: 4027

by jpgilles
Tue Jul 31, 2007 6:35 am
Forum: Miscellaneous
Topic: Cost of each service
Replies: 13
Views: 10846

by jpgilles
Tue Jul 31, 2007 5:36 am
Forum: Change Management
Topic: Change and Configuration Management
Replies: 9
Views: 8404

by jpgilles
Tue Jul 31, 2007 3:57 am
Forum: ITIL Discussion
Topic: Job and employee related questions
Replies: 10
Views: 12603

by jpgilles
Wed Jul 25, 2007 12:48 pm
Forum: The ITIL Service Desk
Topic: Global Service Desk
Replies: 11
Views: 13219

by jpgilles
Wed Jul 25, 2007 12:30 pm
Forum: ITIL Discussion
Topic: How do I make a career of ITIL?
Replies: 3
Views: 4123

by jpgilles
Mon Jul 23, 2007 8:56 am
Forum: Problem Management
Topic: ITIL newby. Please help.
Replies: 9
Views: 8589

Re: ITIL newby. Please help.

by jpgilles
Wed Jul 18, 2007 9:25 am
Forum: ITIL Discussion
Topic: Help! Disk full then delete file, what is......
Replies: 5
Views: 4436

by jpgilles
Wed Jul 18, 2007 9:17 am
Forum: Change Management
Topic: Wireless Web Require CM Review?
Replies: 4
Views: 4939

by jpgilles
Mon Jul 16, 2007 8:41 am
Forum: ITIL Certification
Topic: Service Continuity Pracitioner Course? or other DR exam?
Replies: 1
Views: 3864