Mission Statement - for Service Deliverry Management Team

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raffa4321
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Sat Mar 17, 2012 1:38 pm

Hi,
I am putting together the ideal 'Mission Statement' for the Service Delivery Management Team - anyone care to contribute ?


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Diarmid
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Mon Mar 19, 2012 6:16 am

Curious why you have the words "mission statement" in quotes rather than the word "ideal" which is in fact the less meaningful term.

Even more curious why you think that canvassing for such a statement from people who do not know your business (and, for all you know, actually know nothing at all), can lead to anything approaching an "ideal" mission statement for you.

On reflection, as I write this, perhaps you meant to say you were looking for a universal abstract mission statement for service delivery management. Well these are ten-a-penny, and, if you are very careful, you can adopt one without doing too much damage to your service delivery or your image. not too much, but some damage.

My contribution:

how about "to deliver services as required"?

It has the merit of pressuring you to focus on well defined requirements. but it also has some downsides.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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BorisBear
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Fri Mar 23, 2012 11:10 am

raffa4321 wrote:Hi,
I am putting together the ideal 'Mission Statement' for the Service Delivery Management Team - anyone care to contribute ?
Hi

I am happy to do this for you.

I estimate 10 mandays to come in speak with your team, understand the ethos, the strategy and the culture, drawing up a list of candidates together with recommendations and then communicating that out across the organisation.

I trust you will also be picking up my expenses?
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UKVIKING
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Fri Mar 23, 2012 11:26 am

Do nt forget the 10 - 30 days of obsfucation

and of course the required fees to the rest of us conslutants
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Fri Mar 23, 2012 12:36 pm

Don't believe either of them, raffa.

Mission statements in most organizations are barely worth the ink to write them, never mind a conslutant fee.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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BorisBear
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Tue Mar 27, 2012 7:17 am

Don't listen to Diarmid.

I can do something in Latin for a few quid extra
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Diarmid
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Tue Mar 27, 2012 2:59 pm

non modo can I do something in Latin sed etiam I can do it cheaper.

nemo me impune lacessit.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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