Who takes care of Enhancement/Upgrade Projects

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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arin18
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Wed Jun 22, 2016 12:47 pm

We have "Enhancement" or "Upgrade" projects which will be executed on Servers/Infrastructure which is "Live". By "Live" I mean, the Servers/Infrastructure have production application running on them.

Now, a normal project would have been taken care by the "Build" team and later we would have transitioned to "Operations".

Here, as the Servers/Infrastructure is already live, will the Operations team take up the project work ?

Please share your thoughts, thanks


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