Anyone know of a published volume that summarily lists and defines all of the ITIL Processes, Roles, Portfolio's, etc? A sort of ITIL Dictionary. It would be nice to have a list of every defined role, a list of every defined Portfolio, and every defined process.
As I read my ITIL Foundations prep book, everything is sorta all over the place. It will say things like "ITIL defines 10 processes in the Strategy Stage, but the Foundations Exam only covers 5, here are the 5". I'm assuming that the others are covered in depth in the next level of exams.
I've never seen the actual 5 Books of the ITIL Library. At $325, I may never see a copy of the library, perhaps it does exactly what I'm looking for? But it seems like all the ITIL information available tries to summarize the ITIL books, so I'm assuming they are lengthy volumes that are hard to find specifics in, thus all the summary material for sale elsewhere.
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General discussion on all aspects of the IT Infrastructure Library (ITIL)
2 posts • Page 1 of 1