Seeking ITIL process manager position in Dubai - UAE

Forum for job seekers and employers in the ITIL arena.
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Walid
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Mon Dec 28, 2009 6:23 pm

Dear,

An IT professional with a litany of certifications and an impressive track record of efficiently delivering projects, possessing proficiency in implementing change configuration release management control model, process re-engineering and delivering sophisticated technology solutions, seeking a techno-managerial position in a dynamic organization to apply accrued expertise in charting a mutually beneficial growth path

from more details download my cv from [Removed By Admin: No Links Please]
Regards,


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UKVIKING
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Tue Dec 29, 2009 3:11 am

Walid

Try less babble speak .

Try simple 1 syllable words
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Timo
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Tue Dec 29, 2009 12:15 pm

No kidding. When I get resumes like this they go straight to the shredder pile.
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Walid
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Tue Dec 29, 2009 6:48 pm

Dear Timo and UKviking,

thanks for your post, i spend 200$ on a CV service to compose such an essay, anyways, companies who are looking for CCR manager will call me if interested, those who are not won't.

By the way are you in Dubai?
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UKVIKING
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Wed Dec 30, 2009 1:52 am

Well I am in London, UK

Timo is in Calgary, Canada

You wasted 200$
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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thechosenone69
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Wed Dec 30, 2009 4:19 am

You sure did :) I should start writing CV's for living. Walid srop me an e-mail with your CV I might know some clients in Dubai who might be interested (in writing you another CV) jk :)

E-mail: a.makahleh@gmail.com
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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Timo
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Wed Dec 30, 2009 11:30 am

In all seriousness Walid, just give your resume a try on our own. I understand you wanting to present yourself in the best light possible, but using big phony words just doesn't do it anymore. The best resume is the one written in a plane language, short sentences and to the point. It is the one that cites specific achievements and examples of your work. To the employer it would look like you are an honest person, who knows A, B and C and achieved X, Y, Z. I bet if I read your resume as it is now I wouldn't really get a feel for what you are capable of.
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UKVIKING
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Wed Dec 30, 2009 11:47 am

Walid

Timo is correct

If you are doing change management

A strong statement like

Provided mangement structure and control through the Netowrk Change advisory board
developed or improved standards for submitted requested
worked with implementation teams to development improve standard plans for testing and implementations

worked to reduce the # of emergency changes per month from X% to Y% by conducting post imp reviews on emergency changes
Enforce or improve enforce ment of E CM policy

blah blah blah
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Wed Dec 30, 2009 11:49 am

And of course my favoriyte

made all project manager rue the day when they came unprepared for approving their projects into production

ensured that my name alone will strike fear in those who desire changes to be done with out testing
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Walid
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Wed Dec 30, 2009 5:33 pm

Dear UKviking,

My original CV sound exactly as you described.
Any way I hope I will land a position in IT service management.

Thanks for your comments.
Regards,
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UKVIKING
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Thu Dec 31, 2009 1:47 am

walid

If your CV is written like the inroduction

no it is not

I have specifics using small and strong words
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Walid
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Thu Dec 31, 2009 4:56 am

You didn't see my original CV the one I wrote not that you read and has been written by bayt cvservice.

Give me your email I'll send it accross if u don't beleive me.

I still don't understand what you are trying to prove by your replies to my topic, you dislike the language used to compose my cv that is your opinion.

I am seeking a job vacancy as Itil process manager, but how are you helping ...

WN.
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UKVIKING
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Thu Dec 31, 2009 7:21 am

Walid

I am an ITIL process manager. I have been doing that for 6+ years

I know exactly what a company is looking for in a process manager role.

It is different for a manager role than a mid level technican role

I am TRYING - like the others to help you re-write your CV so that it will NOT be tossed in the trash as it does not SOUND right to the individuals that are reading it. - because that is what I have done in the past and currently as well . I am a contractor / consultant. I provide my potential customer / employer with my CV with the key points about my past roles

I dont use language like 'litany of certifications' or 'impressive track record' or 'possessing proficiency'

For one. it is the worst grammatically structured sentence that I have seen.

Since you asked for it, you get the last of both barrels

If I was in HR and I read your intro letter that accompanies your CV. I would laugh, show it to my co workers and bin your CV.

let me deconstruct what your intro says to a ITIL Process manager like me so you can see what is wrong

From a grammer point of view... what is the noun and the verb for these sentence. i see a group of phrases but no noun and verb that can be discerned easily

First the noun An IT professional
then the phrases
#1 with a litany of certifications
#2 an impressive track record of efficiently delivering projects,
#3 possessing proficiency in implementing change configuration release
management control model,
#4process re-engineering and delivering sophisticated technology solutions,
VERB ?
seeking a #5 techno-managerial position

#6 in a dynamic organization
#7 to apply accrued expertise
#8 in charting a mutually beneficial growth path

This paragraph sized sentence is fine for people like F Scott.. but if you want to get a job. Write simple sentences

Now for the interpretive dance - comments
#1 - you have a lot of certificates in IT (and maybe not in IT0which may or may not be useful for the role you are applying for . This sentence is not needed. Your CV should have an education section that lists your formal education and lists what certificates that you have

#2 - You have implemented projects within a planned deployment schedule. So you can handle time management

#3. First thought is HUH? Second thought is HUH? Then I see that you have worked in an environment where Change (comma), Configuration (comma) and Release management processes are used together. I LIKE THE CONCEPT but the grammar could be better. It says that you understand the ITIL concepts and have used them. at least 3 of them

#4 - HUH ? are you a technician or a manager type ? Do you rebuild the network or server or do you manage the team that does it ? And what is this phrase trying to say ? To me, it says... basically...

I WORK IN IT

#5 techno manager position ? are you going to be a DJ in Ibiza ? What does this mean Seriously ? I think you want to be an IT Manager. If so say it

#6 What about non dynamic organizations ? what about stable or boring organization ? How is it dynamic ....
seeks an IT management role

#7 I would hope you gain experience (accrue) and I hope you are capable of learning from your experience. This is also specious. Unless you are a complete brain dead person, you will learn and use that knowledge when you do things

#8 Are you trying to say I want to be paid for my work and hopefully the company will also increase profits by my action

So that is my synopsis / critique of your introduction paragraph.

I will tonight write what I think you should written

Please note: I am trying to help you . It may not seem that way... but I am
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Thu Dec 31, 2009 9:14 am

And now for what I say you should have written for the intro

Dear sir

I am an IT professional that specialises in the Service Management (ITIL) processes - Change, Configuration and Release (CCR) Management.

As part of my role managing the CCR processes, I ensure that the documented policy, process and producedures are followed in an effective and efficient manner.

In addition, I also work with the project managers to ensure that their projects are planned effectively and efficientlu in accordance with established guidelines, standards and best practices such as PRINCE2 and PMP.

I wish to offer my enclosed CV for the role of Change manager that your company is seeking to fill

Please contact me ... blah blah

And as for your CV... it should match what the company is looking for

shock huh? you should always have a master CV with every little accomplishment that you do and you should filter it based on the requirement / job specific that you are applying for

I recommend you look at this and compare it your blurb

Also, as I am the GoG for this forum I wish you a happy new year and I hope and wish you luck in finding a position worthy of your skills and knowledge
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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mnsmith
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Thu Dec 31, 2009 9:22 am

UKVIKING wrote:
(snip)
I will tonight write what I think you should written
(snip)
John - I know you are dedicated to this forum but you should really let your hair down tonight, like the rest of us.

Happy New Year

Mick
Mick Smith
Change, Configuration and Release Manager
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