Policy writing

Discussion of any ITIL or related issues that don't fit well into any of the above.
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lj_180
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Skinnera
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ManicMiner
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lj_180
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UKVIKING
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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rpmason
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lj_180
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