What are the right metrics to track progress in Problem Mgmt

Discussion on issues related directly or largely to ITIL problem management.
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BigM
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Diarmid
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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BigM
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Diarmid
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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BigYounks
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asrilrm
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asrilrm
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Diarmid
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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troy23
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Brian1
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