Search found 4 matches

by Neil_123
Mon Jan 25, 2010 10:58 am
Forum: Change Management
Topic: Change closures by implementing analyst - carrot or stick?
Replies: 13
Views: 9572

Thanks for the reply John, this is what we are trying to introduce as part of a larger "compliance" piece across the company. Any other "quick win" advice would also be gratefully received...

Regards
by Neil_123
Mon Jan 25, 2010 10:19 am
Forum: Change Management
Topic: Change closures by implementing analyst - carrot or stick?
Replies: 13
Views: 9572

Change closures by implementing analyst - carrot or stick?

Hi all, Just looking for some quick advice/experience from other ITIL Change Managers out there..... In my organisation, Technical staff are allowed to raise their own RFC in our service tool (other non-tech staff send in the RFC to Change Management to raise on their behalf). At present we are havi...
by Neil_123
Thu Apr 24, 2008 9:26 am
Forum: Configuration Management
Topic: CI level advice required
Replies: 3
Views: 6064

CI level advice required