Search found 1 match

by Ronin8996
Mon Oct 28, 2013 3:06 pm
Forum: Problem Management
Topic: Problem Record / Known Error Relationship
Replies: 1
Views: 11759

Problem Record / Known Error Relationship

Over the last year I've worked to implement problem management in my IT dept. While I think we've come a long way (from virtually nothing), I think our process may need some re-working to mature further. One of these re-workings is to implement a KEDB and better utilize the known error process. Prev...