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Search found 1 match
Search found 1 match • Page 1 of 1
- Mon Oct 28, 2013 3:06 pm
- Forum: Problem Management
- Topic: Problem Record / Known Error Relationship
- Replies: 1
- Views: 11759
Over the last year I've worked to implement problem management in my IT dept. While I think we've come a long way (from virtually nothing), I think our process may need some re-working to mature further. One of these re-workings is to implement a KEDB and better utilize the known error process. Prev...