Search found 3 matches

by mlogic
Tue Nov 19, 2013 3:16 am
Forum: The ITIL Service Desk
Topic: Managing the transition from Help Desk to Service Desk
Replies: 4
Views: 6116

looking for information so that I can use to write the pres

looking for information so that I can use to write the presentation.

any advice?
by mlogic
Mon Nov 18, 2013 8:18 pm
Forum: ITIL Service Delivery
Topic: Managing' the transition from Help Desk to Service Desk
Replies: 2
Views: 8459

Managing' the transition from Help Desk to Service Desk

Hi

I need to do a presentation on this.

Can someone advise what’s is expected in ‘Managing' the transition from Help Desk to Service Desk ?

Any advice welcome.

Regards,


Mike
by mlogic
Mon Nov 18, 2013 7:55 pm
Forum: The ITIL Service Desk
Topic: Managing the transition from Help Desk to Service Desk
Replies: 4
Views: 6116

Managing the transition from Help Desk to Service Desk

Hi

I need to do a presentation on this.

Can someone advise what’s is expected in ‘Managing' the transition from Help Desk to Service Desk ?

Any advice welcome.

Regards,


Mike