hello

how can i apply ITIL into a news room system, and ain't the system considered a component or it can be a service on its own.
need some advices

hello

how to classify project while implementing ITIL in my organization, can i consider it a service or a sum of processes, and can i apply the same roles in it

hello

i've in my IT infrastructure a video server system "HARRIS" is there any suggestions on how to create a service catalog for this system, or is the system considered a service or something else ?

hello

what are the best practices for X and Y columns in the RACI chart
services/roles?
processes/roles?
etc....
i appreciate attaching a excel chart

hello

any advices from experts on creating the best IT dept. structure (roles and teams) for an enterprise with hundreds of employees, hundreds of computer, dozens of servers.....

what i have now is:
IT administrators
IT support
Manager