no reason to be rude.
Release Management is also part of ITIL - I wanna simply think in more than one direction.
Thanks for nothing buddy.
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Search found 2 matches
Search found 2 matches • Page 1 of 1
- Wed Jul 22, 2015 4:28 am
- Forum: The ITIL Service Desk
- Topic: Initial Installation : Transition or Operation?
- Replies: 4
- Views: 12121
Hello, I'm starting get familiar with ITIL. I want to know, where the initial installation of a software is described? I guess, the matching role is the IT-Operator - but he's assigned to the Service Operation. But the initial installation is in my opinion more a thing for Service Transition than Se...