Hi,
no reason to be rude.
Release Management is also part of ITIL - I wanna simply think in more than one direction.
Thanks for nothing buddy.
Jens
Search found 2 matches
- Thu Jul 23, 2015 5:43 am
- Forum: The ITIL Service Desk
- Topic: Initial Installation : Transition or Operation?
- Replies: 4
- Views: 12907
- Wed Jul 22, 2015 4:28 am
- Forum: The ITIL Service Desk
- Topic: Initial Installation : Transition or Operation?
- Replies: 4
- Views: 12907
Initial Installation : Transition or Operation?
Hello, I'm starting get familiar with ITIL. I want to know, where the initial installation of a software is described? I guess, the matching role is the IT-Operator - but he's assigned to the Service Operation. But the initial installation is in my opinion more a thing for Service Transition than Se...