Search found 2 matches

by Niish
Tue Mar 29, 2016 8:53 pm
Forum: Problem Management
Topic: Know Error Record
Replies: 3
Views: 11133

Thanks for replying UKVIKING. Here are my answers.... 1 - I am involved with IT Service Management 2 - I am Certified in ITIL (Foundations, OSA, RCV) 3 - what was your previous role - Process Co-Ordinator 4 - Why were you assigned this role ? - As I am getting on to Problem Management 5 - Do you thi...
by Niish
Mon Mar 28, 2016 11:13 pm
Forum: Problem Management
Topic: Know Error Record
Replies: 3
Views: 11133

Know Error Record

Hi All, I am new to this forum, and hoping to get assistance from you all. I have recently been moved to a different organisation. And I have been assigned the taks to create a simple yet effecient KEDB. I was wondering if any of you could send me any samples of KNOW ERROR Records. This will help me...